Summaries are drawn from public sources and link to them. HSH does not give a risk rating: read the summary and sources and reach your own view. Unproven allegations are labelled as such. Suppliers can submit a response, which is shown alongside.
Latest full-year results from official filings.
Not stock-market listed and no listed parent identified, so no public annual accounts were found.
Financial health not assessed; a credit-agency licence (e.g. Dun & Bradstreet) would be needed.
Credible news about incidents, disputes, legal action or restructuring in the last 24 months.
Oct 2026: Australian GP software vendor Best Practice told users that using Heidi's Heidi II agent with its system breaches its licence terms, citing safety and privacy; Heidi's CEO said it had sought reasonable integration access for three years and questioned the vendor's motives.
Data breaches, cyber incidents, regulator action and assurance status.
Mar 2026: security firm Mindgard said it 'jailbroke' Heidi's scribe used in New Zealand EDs into giving diagnostic and harmful content; Heidi called the post an overclaim, said no user was harmed and changes were already made, and Health NZ said no patient data was exposed. NHS DSPT status not yet checked.
Recalls, safety notices, regulator action and clinical safety concerns.
Mar 2026: media reports said Australia's TGA was reviewing the Heidi scribe after the jailbreak claims; the TGA had not commented. No recalls, warning letters or formal regulator action involving Heidi Health found in HSH's search of the last 24 months.
Contract delivery, go-lives, terminations and disputes.
Mar 2026: New Zealand's health minister said every emergency department now has access to the AI scribe (generally Heidi), with Middlemore staff reporting productivity gains; a union official raised security and accuracy concerns.